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Access to Justice Metrics: A Discussion Paper

This paper discusses barriers to improved access to justice including the lack of a common vocabulary about access to justice and tools to measure change. The authors define“access to justice metrics” and then outline other organizations’ approaches to access to justice metrics, with details on five international initiatives. The paper emphasizes the importance of incorporating community voices in access to justice metrics. To collect data, focus groups were held across Canada to hear from marginalized community members (low-income adults and youths, “racialized” groups, single mothers, and people with disabilities) about perceived access to justice. The findings from these focus groups revealed that marginalized Canadians believe that the justice system cannot be trusted and is difficult to navigate, and the implementation of justice is unfair and unequal. Most participants didn’t know their legal rights nor did they feel respected by the system. The paper concludes with consultation questions to elicit feedback and discussion to help this Canadian Bar Association (CBA) initiative.

Author: Standing Committee on Access to Justice, Canadian Bar Association
Title of Work: Access to Justice Metrics: A Discussion Paper
Date: 2013
Organization: Canadian Bar Association
URL: Click here
Topic: Evaluation
Location of Authoring Organization by Country: Canada
Location of Authoring Organization by Province/ State (unless national entity):
Availability: Full report online
Language: English