Does this help you?

Public-Centred Civil Justice Redesign: a case study of the British Columbia Civil Resolution Tribunal

This article discusses the set-up of Canada’s first online tribunal, which is aimed to improve access to justice by promoting early online dispute resolution. The article canvasses principles of user-centred justice design and how those were incorporated into setting up the Civil Resolution Tribunal.

Author: Salter, Shannon
Title of Work: Public-Centred Civil Justice Redesign: a case study of the British Columbia Civil Resolution Tribunal
Date: 2016
Organization: BC Ministry of Justice; Civil Resolution Tribunal & McGill Journal of Dispute Resolution
URL: Click here http://mjdr-rrdm.ca/law/wp-content/uploads/2017/01/Salter-and-Thompson-January-20.pdf
Topic: Access to Justice & PLE development and delivery
Location of Authoring Organization by Country: Canada
Location of Authoring Organization by Province/ State (unless national entity): British Columbia
Availability: Full report online
Language: English