The value of take-home informationPosted on: April 24, 2014 Posted in: Tips for better PLE
Community Legal Education Ontario (CLEO) asked for feedback from front-line workers at community agencies to help answer this question when conducting research on how best to deliver public legal education and information (PLEI). Community workers stressed the importance of continuing to provide PLEI in print – many of their clients don’t have access to a computer or don’t have the skills or confidence to search for information on the Internet.
Some advantages to print information:
- It is portable
- It can be taken back to share with family and friends or to review as needed
- People do not need to have access to the Internet or computer skills to get the information.
One tip when using print information: avoid overwhelming the client with paper. One interviewee noted, “Our clients might be stressed and still going through trauma, and lengthy information doesn’t get absorbed.” If your print information is in a longer booklet, consider highlighting or bookmarking relevant sections so that your client can easily find them.
Click here for more information on PLEI formats and delivery channels.