Building PLE capacity

The role of trusted intermediaries

• Bridging the Gap: Access to Justice Through Legal Intermediaries
  This article looks at the role trusted intermediaries can play in improving access to justice. SLAW – Canada’s Online Legal Magazine, Karen Dyck (October 2013)
• Navigating with the wandering lost:  The critical role of trusted intermediaries in increasing access to justice
  This Prezi presentation gives an overview of who trusted intermediaries are, what their role can be, and what training, resources and supports can help them in their work. Community Advocacy and Legal Centre, Michelle Leering  (October 2013)

Tools and select resources for trusted intermediaries

• Legal Health Checklist for Trusted Intermediaries and Access to Justice Partners
  This checklist is designed to help trusted intermediaries identify problems their clients are experiencing that may have a legal component. Community Advocacy and Legal Centre (October 2013) (PDF 244 KB)
• Legal information is not the same as legal advice
  This fact sheet describes the difference between legal information and legal advice and gives examples to help non-legal community workers, advocates and other trusted intermediaries understand the difference. To view or print it in French, click here. Community Legal Education Ontario (February 2013) (PDF 85 KB)
• Plain Language Guide to Administrative Tribunals
  This guide, written for people with low literacy skills, covers topics such as the role of members of the tribunal and information about applications, motions, and the hearing. Council  of Canadian Administrative Tribunals (April 2007) (PDF 225 KB)
• Seven Steps to Solving Tenancy Problems
  This booklet offers a stepped approach to solving problems that can arise at any stage of a tenancy from looking for housing, moving in or out, or maintaining a tenancy.  Halton Tenant School, Halton Community Services. (PDF 2.29 MB)
• Tenant Map to the Landlord and Tenant Board
  This graphic map lays out possible paths to addressing tenancy issues before the Landlord and Tenant Board, including duty counsel, mediation and hearings. Community Advocacy and Legal Centre, (PDF 1.02 MB)

Legal capability / legal literacy

• How to do equality PLE: Empower your community with equality know-how, confidence and skills
  This how-to guide has been developed to help PLE providers design, delivery and evaluate equality PLE projects. Advicenow, UK
• Public Legal Education, Legal Literacy and the Capability Approach
  Interview with Lisa Wintersteiger, Director of Policy at Law for Life – The Foundation for Public Legal Education, UK (January 2013)
• Plenet on legal capability
  This website introduces a discussion paper by Martin Jones of Plenet that outlines the origins of the capability approach and links these to the abilities people need to deal effectively with law-related issues. The sidebar of this page has links to related research and articles. Law for Life, UK

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